QBCC Licence Number: 15246229 - Offices in Brisbane, Auckland and Christchurch
AU 1300 NEED US
QBCC Licence Number: 15246229 - Offices in Brisbane, Auckland and Christchurch
AU 1300 NEED US
Morgan Project Services is a dedicated insurance builder supporting insurers and their customers across Australia and New Zealand.
Since 2013, we have supported insurers across high-volume Business as Usual programs and some of the Southern Hemisphere’s largest natural disaster recovery events.
Our strength lies in combining practical building knowledge, direct repair capability, specialist project management, purpose-built technology, and the ability to mobilise quickly. This allows us to provide insurers with a responsive and accountable building partner from assessment and scoping through to repair, reinstatement, and completion.
At every stage, our focus is simple: speed of response, clear communication, accurate reporting, quality workmanship, and genuine care for the people behind every claim.
People first, always.
MPS was established to provide insurers with a practical, transparent, and customer-focused approach to insurance building repairs.
We understand that every claim represents more than a property. It represents a person, a family, a business, or a community needing certainty after disruption. That is why our approach is built around accountability, empathy, technical expertise, and clear communication.
Our experience extends across a broad range of property types, including residential homes, apartments, strata and body corporate properties, commercial premises, mixed-use buildings, rural properties, and complex or high-value assets.
We support insurers through a flexible delivery model that can be shaped around the claim, property type, location, customer needs, insurer requirements, and the level of technical input required.
Behind every claim is a person. We recognise that customers are often dealing with stress, uncertainty, and disruption, so we approach every interaction with empathy, patience, and respect.
We uphold honesty and ethical behaviour in all our actions, maintaining open and clear communication with stakeholders to foster trust.
We approach every situation with understanding and compassion, ensuring our client and their customers feel supported, heard, and valued.
We believe in the power of teamwork, both internally and with clients, to achieve the best outcomes. We treat everyone with dignity and respect, creating an inclusive environment.
We continuously strive for high quality, innovative solutions by adopting emerging technologies and best practices.
We recognise the importance of time in our industry and are committed to quick, effective responses. We take responsibility for our actions and deliver on our
promises.
We commit to practices and solutions that consider our environmental impact, ensuring that our growth and innovation also contribute to a better, more sustainable future.