Our Experience & History

 

MPS has been operating in insurance repairs since 2013. In addition, our senior leadership team brings extensive hands-on experience across some of the largest natural disaster recovery programs, major loss claim environments and high-volume insurance repair programs in Australia and New Zealand.

This experience spans residential, commercial, strata and multi-unit property claims, including flood response, cyclone and storm events, fire reinstatement, major loss claims, complex repairs and rebuilds, high-volume residential claim programs and earthquake recovery.

Key experience across MPS and our senior leadership team includes:

  • Brisbane Floods, 2011
  • Christchurch Earthquake Sequence, 2010 to 2011, $50B event
  • Kaikōura Earthquake, 2016, 7,000 claims / $2.3B event
  • Major Loss Claims throughout Queensland
  • East Coast Floods, QLD / NSW, 2022, 1,300 claims
  • Auckland Floods and Cyclone Events, 2023, 15,000 claims
  • BAU Claims across Australia and New Zealand, 5,000+ claims annually since 2015

This history has shaped the way we work. We know how to mobilise quickly, assess damage accurately, manage complex claim environments, maintain communication under pressure, support customers experiencing vulnerability and deliver consistent building outcomes at scale.

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Case Studies

  • Multi-Unit Fire Claim – Strata Complex

    Fire claims in multi-unit properties require fast action, careful assessment and coordinated delivery.

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  • Structural Impact Claim

    Morgan Projects was engaged after a significant vehicle impact caused major structural damage to a residential property on the Sunshine Coast.

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  • Residential Fire Claim

    Morgan Projects was engaged following a high-profile residential fire where the property was also a crime scene.

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  • Multi-Unit Fire Claim – Six-Unit Complex

    Morgan Projects was engaged after a significant fire started in the garage of one unit and affected four of the six units across the complex.

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