About

Morgan Project Services (MPS) is a team of project management and building professionals that work alongside Vero and AAI managing all aspects of property reinstatement.
MPS have an extensive history of providing these services with decades of experience across our team. For more information please see: Home - Morgan Project Services

How we engage with your clients

• Clients are triaged by phone or email, depending on what works best for them. 
• We'll coordinate property assessments and makesafe works (if needed) directly with the client or their authorised representative. 
• Brokers are welcome to join any site visits, we'll keep you updated at key milestones throughout the process. 
• After assessing the claim, we'll draft as cope of works and share it with the client for approval. This is a flexible, living document that can be adjusted as the claim progresses. 
• We'll collaborate closely with the client on their preferred claim pathway, whether it's cash settlement or a managed repair. 
• At the end of managed repairs, we'll hold a Practical Completion meeting with the client to review quality of work and secure their signoff. 
• Our team are trained to identify and support clients experiencing vulnerability. 

 

Vero Connected Care

Would your client benefit from access to expert medical and wellbeing advice, no matter how remote?

• Available to Vero brands only and clients must have an Agri, Farm, or Lifestyle block policy.
• Services available relate to physical and mental health, as well as wellbeing (fitness and nutrition specific).
• Offers access for the policyholder and their eligible family members, including partner/spouse, children, and parents (in-laws). 
• All services available with no cost involved and the individual can reach out to utilise any of the services at any time.

For more information, please visit:

Vero Connected Care

 

Your broker representative

 

Shera Torrey​​

Customer Relationship Manager ​​

 

 

 

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